Voice-call SMS consent

What the voice agent asks

AZ Digital Inc. can text an acknowledgment of your appointment request to this number. One confirmation text per request. Message and data rates may apply. Reply HELP for help or STOP to opt out. Our SMS terms and privacy policy are at azdigitalinc.com/sms-terms and azdigitalinc.com/sms-privacy. Saying no will not affect your request. Do you agree to receive this confirmation text?

This confirmation acknowledges that we received your request. It does not mean your appointment has been booked.

View the full script and consent flow as an image.

How consent works

1. The agent confirms your appointment request and the mobile number you want to use.
2. The agent reads the complete prompt above, including the message frequency, possible charges, opt-out instructions, and policy addresses.
3. After hearing the full prompt, you must give an affirmative reply, such as “Yes, you may text me.” Silence, an incomplete or unclear response, simply providing your number, or an earlier confirmation of your appointment request does not count as SMS consent.
4. After your affirmative reply, the agent invokes the confirmation SMS action once for that request. The consent conversation is recorded in the call transcript and associated call log.
5. If you decline or do not clearly agree, the agent continues handling your appointment request without sending the SMS acknowledgment.

This permission covers only the appointment-request acknowledgment. It does not enroll you in promotional texts.

Your choices and policies

Reply STOP to a program message to opt out or HELP for assistance. Administrative replies to HELP or STOP are separate from the single appointment-request acknowledgment. Review our SMS Terms & Conditions and SMS Privacy Policy before agreeing. You can also reach us using the contact details below.

Contact us